Microsoft Dynamics 365 is a great combination of Dynamics ERP (Enterprise Resource Planning) and Dynamics CRM (Customer Relationship Management). Busi
Microsoft Dynamics 365 is a great combination of Dynamics ERP (Enterprise Resource Planning) and Dynamics CRM (Customer Relationship Management). Businesses can use it to automate processes and digitalize their entire supply chain. It is a cloud-based solution that offers unified applications enabling operational excellence. There are eight applications handling their designated fields. These are:
- Supply Chain
- Human Resources
- Customer service
- Customer Insights
These apps can easily be integrated into the tools you are already using. They bring digital intelligence to the business decisions you make, and their functionalities grow with your business.
Dynamics 365 comes with easy deployment. You can use it in the cloud or create a hybrid environment. There are simply no restrictions here and your employees can access it using any device from any location. All you need is a stable internet connection and you’ll be good to go.
If you already have Microsoft products running your business operations, Dynamics 365 can easily integrate with them and offer you enhanced functionalities without losing any data. It also saves the employees’ time as they spend less time learning software and more time becoming productive.
More sales in less time
Looking to reduce time in closing sales and cutting your sales cycle short? This is the perfect software solution for you. Dynamics 365 offers your sales staff insightful customer data. This information can be accessed while they are in the field as well. The comprehensive customer data allows your sales staff to make fast responses and timely deliver information to close deals.
Automation is the name of the game with Dynamics 365. You get numerous built-in workflow tools to automate tasks concerning project service, marketing, field service, sales, and customer service. These tools can be customized to your business processes, budget, KPIs (Key Performance Indicators) and teams.
Data-powered customer service
In today’s market, customers get the highest priority, and you must provide them with great service to remain in business. Dynamics 365 is designed to collect valuable data on each customer based on website visits, interactions with brands, communities they like, their sentiments, shopping patterns and more. All this information helps your customer staff deliver a broad experience to your clients.
Scalability and productivity
While Dynamics 365 is scalable, meaning it grows with your business, it also offers your increased productivity. It is all about data and how you use it. This software solution offers you any kind of data you need for any specific task related to your business so you can save time on searching for the right data. It further allows your employees to make informed decisions by having access to insightful data derived from all the CRM, ERP and Office applications being utilized in your organization.
Dynamics 365 features dependable security and easy access to apps and data that have a cloud-based nature. These apps help you streamline operations and automate recurring tasks. The data empowers your teams to make informed decisions and reduce the time required to complete tasks. This software solution makes your business more agile and helps you in reducing costs and redundancies across your supply chain.
Interested in knowing more? You can contact the Dynamics 365 official gold partners at Confiz. They will be happy to give you a nice demonstration of how you can use Microsoft Dynamics 365 to gain a competitive advantage.