Security & Identity Theft Your CLOUD FINANCE Accounts Are Protected. At EAC IT Systems, we employ the highest standards of security to ensure the
- 1 Security & Identity Theft
- 2 Fraud Information
- 3 Mobile & Banking Security
- 5 Social Media Terms & Conditions
Security & Identity Theft
Your CLOUD FINANCE Accounts Are Protected. At EAC IT Systems, we employ the highest standards of security to ensure the protection of your account information against Identity Theft and Fraud. We utilize advanced networking security technologies to protect our computer systems.
Whenever personal information is requested or displayed on our web site, we use 128-bit Secure Socket Layer (SSL) technology to encrypt your personal information so that it is scrambled when it is transmitted over the internet and then decoded once it reaches your browser. You can confirm that your session is secure by looking for a small lock symbol in the lower corner of your web browser. You can also look for the letters https:// at the beginning of the URL in your web browser.
The letter “s” in https means that the connection is secure. To access your account online, you must enroll in in our support program and undergo training. In addition to requiring a user ID and password to login, we use a Second Authentication process to ensure that your account will only be accessed by you.
Users receive a one-time use security code sent via a delivery channel of their choice – either telephone, text message or email message. Users are then required to enter the security code to complete the login process. Additionally, your Online Platform session will end or automatically “time-out” after inactivity. A browser that supports 128-bit encryption is required to use CLOUD FINANCE Platform.
A strong, hard-to-guess password that is easy to remember and updated on a regular basis is one of the top defenses against banking and identity fraud. When you create a password CLOUD FINANCE Online Platform, the system will rate its strength to make sure you have the best protection against unauthorized access.
As of January 12, 2016, Microsoft no longer supports Internet Explorer 8, 9, and 10. The end of support means these older versions of IE will no longer receive security updates or technical support, making anyone who continues to use them after that date much more vulnerable to threats and hackers. We strongly recommend that if you are using IE 8, 9, or 10, you upgrade your browser to the latest version of IE.
Online Loan Applications submitted through the CLOUD FINANCE web site are secure and encrypted. Applicant information is protected by multi-level data security. You can apply online with confidence that your information is secure and protected. What You Can Do to Keep Your Information and Identity Safe
Stay Alert for Fraud:
CLOUD FINANCE will never contact you by email, text message or telephone to ask you to update or verify your account information. During the Online Platform login process, we will never ask you to further verify your login by inputting credit card or account information. Do not respond to unsolicited text messages, email messages or telephone calls that ask for any account information or other private information. If you think your accounts have been compromised, report it by emailing the Contact Center at [email protected]
Protect Your Identity:
It’s important to protect your personal information in order to help reduce your risk of identity theft.
Do Your Part:
You play an important role in helping us protect your information and to keep your money safe. Never share your ATM PIN, Online Platform username, password or account information with anyone.
Notify CLOUD FINANCE When You Travel:
When planning a trip, inform CLOUD FINANCE of your plans if you are going to be using your CLOUD FINANCE ATM/Debit card or Visa credit card on the trip. Changes in your spending habits or patterns can trigger a security alert within our fraud detection system. This is especially true if you are traveling outside the state or the country.
For your protection, most foreign countries are blocked. If potential fraud is detected, your card may be temporarily suspended, blocking it from further transactions until the questionable charge can be verified. Additionally, if you are out of town, contacting you to verify the charge may be difficult and you may be inconvenienced if you are unable to use your card.
Set Up Account Alerts:
An easy way to monitor your CLOUD FINANCE account for suspicious activity is to enroll in Account Alerts through CLOUD FINANCE Online Platform. These email or text message notifications will be sent your email or cell phone when certain activity occurs within your account.
Learn about the latest Scams that you should be aware of, as well as tips to protect your account information. If you think your CLOUD FINANCE accounts have been compromised, report it by emailing [email protected]
- Fraud Alerts and Tips:
- FRAUD ALERT! Online Banking Phishing Scam NEW!!
- FRAUD ALERT! Protect your Online Banking and Personal Information
- Understanding Phishing Scams
- FRAUD ALERT! Possible Home Depot Security Breach
- FRAUD ALERT! CLOUD FINANCE Statement on Alleged Russian Hacker Password Theft
- FRAUD ALERT! NYPD Warns of Two On-Going Scams
- FRAUD ALERT! IRS Warns of Biggest Tax Scam Ever
- FRAUD ALERT! Major Retailer Security Breach
- FRAUD ALERT! Contest Winner Notification Scam
- FRAUD ALERT! Tech Support Phone Scam
- FRAUD ALERT! Financial/Private Consultant Scams
Mobile & Banking Security
Here are tips to help you keep your smartphone and personal information safe when using CLOUD FINANCE Mobile Banking. Add a Password to Your Phone To prevent unauthorized access to your phone, set a password or Personal Identification Number (PIN). To set a PIN or password, go to your device settings. It is a good practice to change your password every 90 days.
Keep your Mobile Device Up-to-Date
Your phone’s operating system software should be kept up-to-date by enabling automatic updates or accepting updates when prompted from your service provider, operating system provider, device manufacturer, or application provider. By keeping your operating system current, you reduce the risk of exposure to cyber threats.
Avoid Hot Spots
Accessing WI-FI networks that are open to the public can make your phone an easy target of cybercriminals. You should limit your use of public hotspots at locations like coffee shops or airports. Instead, use protected WI-FI from a network operator you trust or mobile wireless connection to reduce your risk of exposure, especially when accessing personal or sensitive information. Always be aware when clicking web links and be cautious if you are asked to enter account or login information.
When you are finished at a website you are logged in to, log out instead of just closing the page. As an added security precaution, NYCLOUD FINANCE Mobile Banking will time out after 20 minutes of
- The following information is automatically collected and stored when you visit our web site:
- The Internet domain (e.g., AOL, or MSN) from which you access our Web site
- The make and model of the Internet browser software that you have used when accessing our Web site; and
The number of times that you have visited our Web site during the current month (CLOUD FINANCE utilizes “cookies”. A “cookie” is a file placed on your hard drive by a Web site that allows it to monitor your visit. You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.)
Information Collected from E-mails and Web Forms
When you send us an electronic mail message containing a question or comment or by filling out a form that e-mails us information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements to our Web site. We may forward your e-mail to third parties who provide specific products that you are requesting information about.
We do not create individual profiles with this information you provide. CLOUD FINANCE does not give, sell or transfer personal information to third parties unless:
- it is necessary for completing a transaction,
- it is required to verify the existence and condition of your account for a third party, or
- it is required by law or,
- you give CLOUD FINANCE your permission.
Social Media Terms & Conditions
Social media sites are public sites and anything you post on them can be viewed and reused by others. You should never post any personal or confidential information on social media sites. For example, you should not disclose any financial information, Social Security Numbers, account numbers, passwords or PINs.
CLOUD FINANCE will never ask you for personal or confidential information via a Social Media site like Twitter, Facebook, or Instagram. Any communication between us on social media does not change, alter or supersede any of the agreements you have with us as a member and is not intended to constitute advice or a solicitation or offer for any financial product or service.
Please note that we may not regularly monitor our official social media accounts and some posts found on them may be from others who are not authorized administrators of CLOUD Finance’s social media accounts. The posts to CLOUD FINANCE’s official social media accounts may not be endorsed by, and may not represent the views of, EAC IT Systems.
EAC IT Systems is not affiliated with any social media site (Twitter, Facebook, Instagram, etc.) nor are we responsible for the content others post to our official social media accounts or how others may use what you post on any of those accounts.
EAC IT Systems assumes no responsibility for, nor do we control, endorse or guarantee any aspect of the content, products or services of other pages on any social media site or on third-party sites that may be linked to by an official CLOUD FINANCE social media account or any other page on a social media site. Be careful when clicking on links posted by other users of social media sites, as some of those links could pose risks to your computer.